Mercurial Strategy

Communications that move people.
Systems that help movements keep moving.

Strategic communications for labor unions, nonprofits, and mission-driven organizations building power.

Organizing is inherently mutable. Campaigns change. Political moments shift. Audiences evolve. Staff come and go. New opportunities emerge.

Your communications strategy has to be able to move with all of that without losing the thread.

Strategy Before Tactics Grounded in Organizing Goals Built to Adapt Owned by Your Team
Sound Familiar?

Your organization doesn't need more content for the sake of having more content.

You need communications that know where they're going.

Everyone communicates differently.

Your message changes depending on who's writing.

You're posting without knowing what's actually working.

You're trying to be everywhere.

Communications aren't clearly connected to organizing goals.

Staff and volunteers don't know what they can say or how to say it.

Important communications knowledge lives in one or two people's heads.

You're constantly reacting instead of building.

Mercurial helps you build the foundation that lets your communications adapt without losing the thread.

What We Believe

Communications should help people become participants, not spectators.

  • Communications should serve organizing goals. The point isn't to get more likes, produce more content, or be everywhere online.
  • Strong movements need strong messages. You don't need to sand down your organization's politics until everyone finds it palatable.
  • Strategy and execution belong together. The strategy determines the tactic, not the other way around.
  • Communications should build organizational capacity. Your organization should become better at communications because we worked together.
The Method

Our Strategy.

A six-part methodology for building communications systems that can respond to the realities of organizing while staying grounded in strategy.

01

See

What's actually happening?

We audit your communications ecosystem before recommending tactics.

02

Define

What are we trying to build?

We connect communications to organizing goals and develop the core narrative, messaging, voice, and strategic foundation.

03

Connect

Who are we moving?

We identify priority audiences, where they are, what they need to hear, and what action they can take.

04

Activate

How do we move them?

We put the strategy into practice through the communications that make sense for the audience, campaign, and moment.

05

Learn

What's actually working?

We measure engagement, actions, media results, and other relevant signals and use what we learn to adapt.

06

Build

How does it last?

We turn what we've learned into systems, tools, workflows, and organizational capacity.

The process isn't linear. What we learn changes what we do next.

In Practice

What this looks like in practice.

TABCO From posting to learning what moves members.
The Challenge

TABCO was communicating regularly, but wasn't systematically learning what was working.

The Work

Developed a more intentional communications practice centered on member engagement, campaign goals, and learning from what resonated.

The Result

Stronger member engagement, greater transparency, and communications that better connected people to the work.

Momentum From fragmented communications to organizational coherence.
The Challenge

Momentum had experienced multiple people holding communications roles, creating a need for greater coherence across the organization.

The Work

A communications audit, infrastructure recommendations, voice and tone development, and systems that made the work easier to hand off.

The Result

A stronger communications foundation that allowed the next communications consultant to integrate more seamlessly.

ANHD From first experiments to a digital organizing foundation.
The Challenge

ANHD was entering digital organizing for the first time.

The Work

Built the digital tools, systems, engagement pathways, and best practices needed to engage people online.

The Result

A stronger foundation for digital organizing that could continue to support the organization beyond the engagement.

In Their Words

What partners say after the work is done.

"Biola brought a thoughtful, creative, and flexible approach to our first digital organizing effort. She managed every step, from selecting tools to building out a WhatsApp engagement channel. Her work generated more than 10,000 social impressions and 700 new leads, and left us with systems we still use today."

Christopher Senior Campaigner, Association for Neighborhood & Housing Development

"Biola built all of our 2024 program comms in two weeks, then proposed a structure to integrate communications across our team. She led a self-guided communications audit, interviewing our team past and present, and used it to build infrastructure our next consultant could step into seamlessly."

Saich Executive Director, Momentum

"Working with Biola has given our organization the boost we needed to reach our members. Her professionalism and understanding of our communication needs have elevated our media presence."

Cindy Sexton President, TABCO

"Working with Biola was a game changer. Her talent for embodying an organization's voice and creating compelling content, written and visual, brings tremendous value to any advocacy team."

Mac Concordia Join Projects

"Biola led a communications and storytelling training that received extremely positive reviews from organizers across the US South. She is grounded in organizing and holds space for the unique challenges people bring into the room."

Bryan Perlmutter Piece by Piece Strategies

"Biola is quick, sharp, and strategic. She asks the right questions to identify and fill gaps, and offers real insight to every client and partner she works with."

Takara Pierce Black Adler

"Biola brings a well-balanced perspective from her experience in nonprofit, organizing, and communications work. She was game to jump into a project that was new for our organization, helped us figure things out, and skillfully adapted to changes."

Ocean Communications Manager, ANHD
The Outcome

You shouldn't leave with just more content.

01

More Clarity

You know what you're saying, why you're saying it, who you're trying to move, and what you want them to do.

02

More Capacity

Your staff and volunteers have language, tools, and systems they can actually use.

03

A Stronger System

Your communications can adapt to the next campaign, crisis, staff transition, or political moment without starting from scratch.

Ready to build communications that can move?

Let's start by figuring out what's actually happening.

Get in Touch →